Privacy Policy

Introduction

Moorhouse Coating ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website moorhousecoating.com, use our services, or interact with us in connection with our commercial painting services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Request a quote or estimate for painting services
• Contact us through our website forms, email, or phone
• Schedule a consultation or service appointment
• Subscribe to our newsletter or marketing communications
• Create an account or register for our services

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property information (address, type of building, project details)
• Business information (company name, industry, project specifications)
• Communication preferences and service requests

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

• Browser type and version
• Operating system
• IP address and geographic location
• Pages visited and time spent on our website
• Referring website information
• Device information and screen resolution

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Providing quotes, estimates, and commercial painting services
• Communicating with you about your projects and service requests
• Scheduling appointments and managing service delivery
• Processing payments and maintaining business records
• Improving our website functionality and user experience
• Sending marketing communications (with your consent)
• Complying with legal obligations and industry regulations
• Protecting our business interests and preventing fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you, including:

• Website hosting and maintenance providers
• Payment processing companies
• Email marketing and communication platforms
• Analytics and website optimization services
• Professional contractors and subcontractors (when necessary for project completion)

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, safety, or that of others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and data storage systems
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information we hold
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal requirements)
• Restriction of processing in certain circumstances
• Data portability (receiving your information in a structured format)
• Objection to processing for direct marketing purposes

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website and services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable privacy laws.

State-Specific Privacy Rights

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect and how it's used
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

Other State Residents

Residents of other states may have additional privacy rights under applicable state laws. Please contact us to learn more about your specific rights.