Terms and Conditions

Last updated: November 26, 2025

Introduction

Welcome to Moorhouse Coating. These Terms and Conditions ("Terms") govern your use of our website and commercial painting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or services. If you do not agree with any part of these Terms, you may not access our website or use our services.

Services Description

Moorhouse Coating provides professional commercial painting services including but not limited to:

• Commercial building exterior and interior painting
• Industrial facility coating and protective finishes
• HOA community painting projects
• Specialized coating applications
• Surface preparation and restoration
• Project consultation and color selection
• Maintenance and touch-up services

All services are provided subject to written agreements, estimates, and these Terms. Service availability may vary by location across Arizona, California, Texas, and Utah.

Service Agreements and Estimates

Estimates and Quotes

• All estimates are provided free of charge and are valid for 30 days unless otherwise specified
• Estimates are based on information provided and site conditions at time of inspection
• Final pricing may vary based on actual project conditions and scope changes
• Written approval is required before beginning any work

Service Contracts

• All work is performed under written service agreements
• Contracts specify scope of work, materials, timeline, and pricing
• Changes to contracted work require written authorization
• Payment terms and schedules are outlined in individual contracts

Payment Terms

Payment Schedule

• Payment terms are specified in individual service contracts
• Progress payments may be required for large projects
• Final payment is due upon project completion and customer approval
• Accepted payment methods include check, ACH transfer, and approved credit cards

Late Payments

• Late fees may apply to overdue payments as specified in contracts
• Unpaid balances may be subject to collection proceedings
• Work may be suspended for accounts in arrears
• Customer is responsible for all collection costs and legal fees

Warranties and Guarantees

Workmanship Warranty

We provide a warranty on our workmanship as specified in individual service contracts, typically ranging from 1-5 years depending on the type of work performed. This warranty covers:

• Defects in application and workmanship
• Premature coating failure due to improper application
• Coverage issues resulting from our work

Material Warranties

Material warranties are provided by manufacturers and may vary by product. We will assist customers with warranty claims but are not responsible for manufacturer defects or failures.

Warranty Limitations

• Warranties do not cover damage from normal wear and tear
• Weather-related damage or acts of nature are excluded
• Damage from building settling, structural movement, or substrate failure
• Modifications or repairs by others void warranty coverage
• Failure to maintain surfaces according to manufacturer recommendations

Liability and Insurance

Insurance Coverage

Moorhouse Coating maintains comprehensive insurance coverage, including:

• General liability insurance
• Professional liability coverage
• Workers' compensation insurance
• Commercial vehicle insurance
• Bonding as required by project specifications

Limitation of Liability

Our liability is limited to the contract value of work performed. We are not liable for:

• Consequential, incidental, or indirect damages
• Loss of business, profits, or revenue
• Damage to contents or personal property not directly caused by our negligence
• Delays due to weather, material availability, or circumstances beyond our control

Health and Safety

Safety is our top priority. We maintain strict safety protocols and comply with all applicable regulations including:

• OSHA safety standards and regulations
• EPA environmental compliance
• State and local safety requirements
• Industry best practices for commercial painting

Customers are responsible for providing safe access to work areas and disclosing any known hazardous conditions or materials.

Website Terms of Use

Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website for any unlawful purpose or activity
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security
• Transmit viruses, malware, or harmful code
• Violate any applicable laws or regulations

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is owned by or licensed to Moorhouse Coating and is protected by copyright and other intellectual property laws. You may not:

• Copy, reproduce, or distribute website content without permission
• Use our trademarks, logos, or branding without authorization
• Create derivative works based on our content
• Use automated systems to scrape or harvest website data

Force Majeure

We are not liable for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including:

• Natural disasters, severe weather conditions
• Government actions, regulations, or restrictions
• Labor disputes, strikes, or work stoppages
• Material shortages or supply chain disruptions
• Pandemic or public health emergencies
• Acts of terrorism or civil unrest

Cancellation and Termination

Customer Cancellation

• Customers may cancel contracts according to terms specified in individual agreements
• Cancellation fees may apply based on work completed and materials ordered
• Notice requirements vary by contract size and complexity
• Customers remain liable for work completed prior to cancellation

Our Right to Terminate

We reserve the right to terminate contracts or refuse service for:

• Non-payment or breach of contract terms
• Unsafe working conditions
• Customer interference with work performance
• Misrepresentation of project conditions

Dispute Resolution

Initial Resolution

We encourage customers to contact us directly to resolve any disputes or concerns. Most issues can be resolved through direct communication and good faith negotiation.

Mediation and Arbitration

If direct resolution is not possible, disputes may be resolved through:

• Mediation through a mutually agreed mediator
• Binding arbitration as specified in service contracts
• Small claims court for matters within jurisdictional limits

Governing Law

These Terms are governed by the laws of the state where services are performed (Arizona, California, Texas, or Utah) without regard to conflict of law principles. Any legal action must be brought in the appropriate courts of the state where the work was performed.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Effective Date

These Terms and Conditions are effective as of the date last updated above and will remain in effect until revised. We reserve the right to modify these Terms at any time by posting updated Terms on our website.