Warranty & Maintenance Guarantee
Industry-leading warranty coverage with comprehensive maintenance support for total peace of mind
Our Warranty Coverage
We stand behind our work with comprehensive warranty protection that covers materials, labor, and workmanship
Standard Exterior Warranty
- • Materials defects
- • Workmanship issues
- • Paint adhesion failure
- • Color matching problems
- • Surface preparation issues
Premium Warranty
- • All standard coverage
- • Premium paint systems
- • Extended labor coverage
- • Fade resistance guarantee
- • Annual inspection included
Specialty Coatings
- • Elastomeric systems
- • Anti-graffiti coatings
- • Industrial coatings
- • Manufacturer backing
- • Extended performance guarantee
What's Covered Under Our Warranty
Comprehensive protection for your commercial painting investment
✓ Covered Issues
Paint Adhesion Failure
Peeling, flaking, or chipping due to improper surface preparation or application
Material Defects
Manufacturing defects in paints, primers, or other materials we supply
Workmanship Issues
Application problems, coverage issues, or finish quality concerns
Color Matching
Inconsistent color or finish across painted surfaces
Premature Fading (Premium)
Excessive color fade beyond normal weathering (premium warranty only)
✗ Not Covered
Normal Wear & Tear
Expected weathering, chalking, or fading due to sun and weather exposure
Physical Damage
Impact damage, scratches, or vandalism not related to paint quality
Structural Issues
Building movement, settling, or substrate failure affecting paint
Environmental Damage
Extreme weather events, flooding, or chemical exposure
Unauthorized Repairs
Work performed by other contractors without our approval
Ongoing Maintenance Support
Professional guidance to keep your paint looking great throughout the warranty period
Annual Inspections
Scheduled check-ups to identify issues early
Touch-Up Service
Minor repairs covered under warranty
Expert Consultation
Professional advice on care and maintenance
Documentation
Detailed records of all work performed
How to File a Warranty Claim
Simple process to get warranty issues resolved quickly
Contact Us
Call (855) 666-2628 or submit online form
Inspection
We schedule a free evaluation within 48 hours
Assessment
Determine if issue is covered under warranty
Resolution
Complete repairs at no cost to you
Warranty Claim Information
Required Information:
- • Property address
- • Original work completion date
- • Description of issue
- • Photos if possible
- • Contact information
Response Times:
- • Initial response: Same day
- • Site inspection: Within 48 hours
- • Repair scheduling: Within 1 week
- • Emergency issues: Within 24 hours
Maintenance Tips to Maximize Warranty Life
Simple steps to keep your paint looking great and maintain warranty coverage
Regular Cleaning
- • Annual power washing
- • Gentle cleaning solutions
- • Remove dirt and mildew promptly
- • Clean high-traffic areas more often
Early Issue Detection
- • Annual visual inspections
- • Check for caulking failures
- • Monitor high-wear areas
- • Report issues promptly
Preventive Care
- • Trim vegetation away from building
- • Ensure proper drainage
- • Address minor issues quickly
- • Use approved cleaning methods
Need help with maintenance? Our maintenance programs provide professional care.
Learn About Maintenance ProgramsProtected by the Southwest's Best Warranty
Get the peace of mind that comes with industry-leading warranty coverage and professional maintenance support
Have warranty questions? Our experts are here to help: