Frequently Asked Questions

Find answers to common questions about our commercial painting services, process, pricing, and more. Can't find what you're looking for? Contact us directly.

General Questions

What areas does Moorhouse Coating serve?

TL;DR: Service areas: Arizona, Texas, California, Nevada, Colorado - Major cities: Phoenix, Dallas, LA, Vegas, Seattle, Denver

We proudly serve commercial clients throughout Arizona, Texas, California, Nevada, and the greater Southwest region. Our main service areas include Phoenix, Dallas, Los Angeles, Las Vegas, Seattle, Denver, and surrounding metropolitan areas.

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Are you licensed and insured?

TL;DR: Fully licensed, bonded, insured with general liability + workers comp. Certified professional painters.

Yes, Moorhouse Coating is fully licensed, bonded, and insured. We carry comprehensive general liability insurance and workers' compensation coverage. All our painters are certified professionals with extensive training in commercial painting techniques.

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Do you offer emergency painting services?

TL;DR: 24/7 emergency services available for storm damage, graffiti removal, urgent facility needs.

Yes, we provide 24/7 emergency painting services for urgent commercial needs. Whether it's storm damage, graffiti removal, or urgent facility requirements, our rapid response team is available around the clock.

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Project & Pricing

How do you determine project pricing?

TL;DR: Pricing factors: square footage, surface prep, paint quality, complexity, timeline. Transparent quotes with no hidden fees.

Our pricing is based on several factors including square footage, surface preparation requirements, paint quality, project complexity, and timeline. We provide detailed, transparent quotes with no hidden fees. Every quote includes labor, materials, equipment, and warranty coverage.

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Do you offer free estimates?

TL;DR: Free estimates for all projects. On-site assessment with detailed proposal in 24-48 hours.

Yes, we provide free, no-obligation estimates for all commercial painting projects. Our estimators will visit your property, assess the scope of work, and provide a detailed written proposal typically within 24-48 hours.

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What payment options do you accept?

TL;DR: Payment options: checks, ACH, credit cards. Flexible terms available including Net 30 and progress billing.

We accept various payment methods including checks, ACH transfers, and major credit cards. We also offer flexible payment terms for qualified commercial clients, including net 30 and progress billing options for larger projects.

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Process & Timeline

How long does a typical commercial painting project take?

TL;DR: Timeline varies by project: Small offices 2-3 days, large facilities several weeks. Detailed schedules provided.

Project timelines vary based on size and complexity. Small offices may take 2-3 days, while large industrial facilities can take several weeks. We provide detailed project schedules and work efficiently to minimize disruption to your operations.

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Can you work around our business hours?

TL;DR: Flexible scheduling: nights, weekends, holidays available. Maintains business continuity.

Absolutely. We understand the importance of maintaining business continuity. We offer flexible scheduling including nights, weekends, and holidays to ensure minimal disruption to your operations and customers.

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What is your project process?

TL;DR: 6-step process: consultation, estimate, color planning, surface prep, application, inspection, walkthrough.

Our process includes: 1) Initial consultation and estimate, 2) Color consultation and planning, 3) Surface preparation, 4) Professional application, 5) Quality inspection, 6) Final walkthrough and approval. We maintain clear communication throughout every phase.

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Materials & Warranties

What types of paint do you use?

TL;DR: Premium paints: Sherwin-Williams, Benjamin Moore, PPG. Eco-friendly, antimicrobial, and industrial coatings available.

We use premium commercial-grade paints from leading manufacturers including Sherwin-Williams, Benjamin Moore, and PPG. We offer eco-friendly, low-VOC options, antimicrobial coatings for healthcare facilities, and specialized industrial coatings for harsh environments.

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What warranty do you provide?

TL;DR: Warranties: 3-10 years depending on scope. Covers labor and materials against defects.

We offer comprehensive warranties ranging from 3-10 years depending on the project scope and materials used. Our warranty covers both labor and materials, ensuring your investment is protected against defects and premature failure.

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Do you handle surface preparation?

TL;DR: Complete surface prep: pressure washing, sanding, priming, caulking, repairs. Ensures optimal adhesion.

Yes, proper surface preparation is crucial for a lasting finish. Our services include pressure washing, sanding, priming, caulking, minor repairs, and any necessary surface treatments to ensure optimal paint adhesion and longevity.

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Specialized Services

Do you offer eco-friendly painting options?

TL;DR: Eco-friendly options: low-VOC, zero-VOC paints, recycled products. Helps achieve LEED certification.

Yes, we specialize in sustainable painting solutions including low-VOC and zero-VOC paints, recycled paint products, and environmentally responsible disposal practices. We can help your project achieve LEED certification points.

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Can you match specific brand colors?

TL;DR: Advanced color matching technology. Perfect brand consistency across multiple locations.

Absolutely. We have advanced color-matching technology and can replicate any color or brand standard. We work closely with corporate brand guidelines to ensure perfect color consistency across all your locations.

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Do you provide maintenance programs?

TL;DR: Customized maintenance programs: inspections, touch-ups, pressure washing, scheduled repainting.

Yes, we offer customized maintenance programs to keep your property looking its best year-round. These programs include regular inspections, touch-ups, pressure washing, and scheduled repainting to extend the life of your paint investment.

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Still Have Questions?

Our commercial painting experts are ready to answer your specific questions and provide personalized solutions for your project.